999nd Privacy Policy
Your personal information is a trust placed in us. This page transparently explains how 999nd collects, uses, and protects your data.
Your Data Protection Our Promise
Every piece of information you share on 999nd is handled with the highest level of security.
SSL Encryption
All your data is protected with 256-bit SSL encryption. No third party can access your information during data transfers.
Secure Data Storage
Your personal data is stored on secure, encrypted servers. Payment information is never stored directly on our servers.
Never Sold to Third Parties
Your personal data is never sold. It is not shared with any third party except where required by law.
KYC Security
Identity verification documents are stored under strict security protocols and are accessible only to authorized personnel.
Your Control
You can view, correct, or request deletion of your data at any time. You have full control over how your information is used.
Marketing Opt-Out
You can opt out of promotional emails or notifications at any time. Once opted out, only essential account-related messages will be sent.
Privacy Policy Details
1 Introduction
Welcome to 999nd. We believe that privacy is a fundamental right for every user. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it safe.
By using the 999nd platform, you agree to this Privacy Policy. Please read it carefully before creating an account or using any of our services. If anything is unclear, our support team is always available to help.
This Privacy Policy applies to both the 999nd.org website and mobile app. We are committed to upholding international data protection standards and ensuring the highest level of security for your information.
This policy is written in English for the convenience of all 999nd users in Bangladesh. For any questions, contact us at [email protected].
2 What Information We Collect
999nd only collects information that is genuinely necessary to provide our services. We do not collect data beyond what is required.
In addition to the above, we may collect certain optional information with your consent — such as your preferred game categories or promotional preferences. This information is not required to access our core services.
3 How Your Information Is Used
999nd uses the information collected from you solely for the purposes listed below. We never use your data for irrelevant or unauthorized purposes.
- Account Management: To create, verify, and secure your account.
- Payment Processing: To process deposits, send withdrawals, and maintain transaction records.
- Customer Support: To address your questions, complaints, and support requests.
- Security & Fraud Prevention: To detect unusual activity and keep your account secure.
- Compliance with Legal Obligations: To retain necessary information in compliance with regulatory requirements.
- Responsible Gaming: To identify problematic gaming patterns and provide assistance when needed.
- Promotional Communications: To send you offers and bonus information only with your consent.
- Service Improvement: To analyze user experience and further improve the platform.
999nd never sells your data to advertising networks or uses it for unrelated commercial purposes.
4 Data Storage & Security
999nd uses industry-standard technology and strict security protocols to protect your data. Our security framework is regularly audited by independent third parties.
- All data transfers are secured with TLS 1.2/1.3 encryption protocols.
- Data stored on servers is protected with AES-256 encryption.
- Full payment card or MFS account details are not stored on our servers.
- Two-factor authentication (2FA) is available for added account security.
- Our data centers are monitored 24/7 and protected against unauthorized access.
- Employee access to data is restricted on a need-to-know basis.
If you ever notice any unusual activity on your account, please contact our support team immediately. We will act quickly to address it.
5 Cookies & Tracking
999nd uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and help the platform run more effectively.
- Essential Cookies: Required to maintain login sessions and ensure site security. Disabling these may cause the site to function incorrectly.
- Functional Cookies: To remember your language preferences, game settings, and similar options.
- Analytics Cookies: Platform usage is analyzed to drive improvements. No personal identifiers are associated with this data.
- Security Cookies: To detect fraudulent activity and bot behavior.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
6 Data Sharing with Third Parties
999nd never sells your data. However, in certain limited circumstances, necessary information may be shared with specific third parties as outlined below.
- Payment Providers: Minimal information is shared with bKash, Nagad, or other approved MFS providers to process transactions.
- Game Provider: Third-party game companies receive only the information necessary to operate the games.
- Law Enforcement: Information may be disclosed to relevant authorities when required by law or court order.
- Security Partners: We work with specialist third-party providers under contract for fraud prevention and KYC verification.
Third parties we share data with are bound by the same strict privacy standards as we are. They are not permitted to use your data beyond what is agreed under contract.
7 Your Rights
As a 999nd user, you have the following rights over your personal data. Contact us at any time to exercise these rights.
If you request data deletion, we will remove all data not required to be retained by law within 30 days. For data portability requests, your information will generally be provided in a commonly usable format.
8 Minor's Privacy
999nd is strictly for users aged 18 and above. We do not knowingly collect any information from minors. Age verification is required during registration.
If a minor's information enters our system for any reason, the account will be immediately closed and all data permanently deleted upon discovery. If you believe your child is using 999nd, please contact us right away.
No account is activated without age verification confirming the user is 18+. Protecting minors is one of our highest priorities.
9 Data Retention Period
999nd does not retain your data beyond what is necessary. How long we keep it depends on the type of information and applicable legal requirements.
- Active Account Information: Retained for as long as your account remains active.
- Financial Transaction Records: Retained for a minimum of 5 years in accordance with legal obligations.
- KYC documents: May be retained for up to 5 years after account closure for legal compliance purposes.
- Gaming Logs: Typically retained for up to 2 years for dispute resolution purposes.
- Marketing Data: Deleted immediately upon withdrawal of consent.
- Inactive Accounts: After 3 years of inactivity, data is archived and subsequently deleted.
10 International Data Transfers
999nd is an international platform, which means your data may in some cases be processed on servers located outside Bangladesh. In such cases, we ensure that:
- The country to which data is transferred maintains adequate data protection laws.
- Third-party service providers are contractually bound to uphold our privacy standards.
- Encryption and security protocols are maintained even during international data transfers.
- Feel free to contact us with any questions regarding data transfers.
Our primary data center is located in the Asia-Pacific region, where both Bangladesh's laws and international data protection standards are followed.
11 Policy Updates
999nd may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:
- The "Last Updated" date at the top of this page will be revised accordingly.
- You will be notified of any significant changes via your registered email or through a notification on the platform.
- Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
We recommend reviewing this page regularly. If you do not agree with any changes, you may stop using your account and request that we delete your data.
12 Contact
For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We typically respond within 2–3 business days.
When submitting a complaint, including your account ID, a description of the issue, and your contact details will help us resolve it faster.
Your Trust Our Commitment
Your privacy and security are our top priority at 999nd. Join with confidence and enjoy a trusted gaming experience.